How does Terrier designate levels?

 - Easy Peasy:  You don't really ride outside, maybe around the hood with the family while wrangling the kids. But you know what a spin class is. 

 - Beginner:  You spin 1-2x's a week and are thinking of getting a bike with matching spandex.

 - Road Beginner:  You spin inside, ride outside 1-2x's  a week and are thinking about cleats. Bike envy is real and spandex has been shopped for.

 - Intermediate: Ride outside 1-3x's a week, have a Strava account and begin to understand "Strava segments".  Club kits are a thing.

 - Intermediate/Advanced:  You're outside 2-4 times a week, have a Strava account, know "Strava segments" and have entered the world of Zwift.

 - Advanced: You're outside 2-5'x a week, have a Strava account, make "Strava segments", dream about Strava, are a "local legend" and your bike is named.

 - Still not sure? Email us and we'll discuss your fitness and cycling skills.

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How should I pack?  We recommend traveling with a backpack and carry-on to avoid the stress of your luggage arriving late. You don’t need to bring extra stuff as laundry services will be available on our day off, which is included in the trip. So, pack minimally and be mobile to make the most of your trip!

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Can I bring someone who doesn't ride?  Yes, you can! Your partner or family member is welcome to join. However, please note that we can’t offer a discount as it still counts as a spot in the group. They will ride in the van and assist by distributing water bottles, bars, and taking pictures along the way. This is a great way for them to gain experience as a domestique and we may even consider hiring them for future adventures.

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What if I can't make the entire route or get tired?  If you are unable to complete the entire route or feel exhausted, worry not. We have vehicles following the route at all times. You can switch to a vehicle and continue your journey on four wheels, or take a break, rest, and then get back on your bike to finish the stage.

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What if I have special food or medication?  You can either self-carry your special food or medication, or we can store it in the vehicle and hand it off as needed. Please note that since the vehicles will be traveling between groups, you may not have immediate access.

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Alcohol Included?  It's not but you're welcome to enjoy spirits and swill responsibility.

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I'm arriving earlier or staying longer, can you help?  Of Course!  We can help you add additional tours, accommodations, biking, or whatever you desire if you’re arriving earlier or staying longer.

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I'm arriving a day late or leaving a day early, can I still attend? Of  course! if you are arriving a day late or leaving a day early, you can still attend the adventure. We will make arrangements for you to meet the group later or leave earlier. However, please note that there will be an extra fee based on the transportation arrangements required.

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Do accommodations have own bath?  YesI If you book a room for one or two people, you will have your own bathroom. However, if you book a room for three or more people, you may have to share a bathroom, but you will have your own bedroom. Please note that some of our accommodations are located in historical buildings, so some bathrooms may be equipped with a hand shower connected to the tub faucet. Therefore, while using the shower, please remember that it belongs to the same bathroom that was used in the year 300 B.C., so please do not complain about it.

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I might have to work for a day or a few hours?  That’s perfectly fine too! You will receive information about our estimated daily departure and arrival times in each destination well before the trip, so you can plan your work schedule accordingly. However, please keep in mind that we’ll be traveling through remote areas and the cell coverage might be limited. Nevertheless, it’s a great opportunity to experience remote work at its best!

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Cancellation Policy?  At Terrier, we understand that plans can change, and we want to offer maximum flexibility to our customers. That's why we have designed our cancellation policy to allow you to book your cycling adventure with confidence. To secure your trip, we require a deposit of $900, which is fully refundable and transferable up until 90 days before departure. After 90 days, your deposit will still be valid and can be used for future adventures.

However, please note that we cannot make any exceptions to our cancellation policy, including personal emergencies, weather or travel delays, natural disasters, terrorism, world events, or virus outbreaks. We reserve the right to cancel any trip if the safety of our athletes or personnel is an issue. In such cases, Terrier will not be responsible for any non-refundable travel costs incurred. If we do cancel a trip, a refund of payments received from Terrier will be considered as a full and final settlement. 

We hope this policy provides peace of mind and allows you to plan your trip with confidence. Please don't hesitate to contact us if you have any questions or concerns.